JPR Support

Backuping after new release. Lost All presets and palette window i blank. We are ruinning game-(handball) music with an windows 10.


Error report:
Version: 5.7.2
Function: frmSett.ImportJP
Error Number: 53
Error Description: File not found
Last known line number: 149
Operating System: Microsoft Windows 10 Pro - Version: 10.0.19045

Hi,

ImportJP function matches with "Restore", not "Backup". Line 149 is related with Time announce signal file, that has not been found.

Can you upload on a cloud like WeTransfert or which one you want, your zip backup file(s), and send me as MP, the likk to download it, so I can test it.

Also, updating should not require any backup/restore operation, updating keeps palettes, jingles, etc.
In all cases, you have automatique copies of palette.ini files in the installation folder. You can close JP, rename a copy for palette.ini (you have to delete or rename the original palette.ini file before), to get the palettes (list and compositinos) of this copy, and the re-open JP.