JPR Support

component ieframe.dll or one of its dependencies not correctly registered: a file is missing or invalid


Error report:
Version: 5.6.2
Function: modMain.Main
Error Number: 339
Error Description: Component 'ieframe.dll' or one of its dependencies not correctly registered: a file is missing or invalid
Last known line number: 429
Operating System: Windows 10 Enterprise Version 6.3 Build 19045

Hi,

It looks the Internet Explorer core missing from your Windows OS.

I'm able to reproduce the error by removing ieframe.dll from C:\Windows\SysWOW64 .

Try to put back the missing dll, I uploaded mines (from System32 and SysWOW64, of Win 10 22H2 version), you can download them here. Probably the one present in SysWOW64 is enough, just copy the dll in your C:\Windows\SysWOW64 directory.

Re start Jingle Palette.

If the error still there, you'll perhaps have to register the dll, so press Windows (key) + R to open the Execute window, and run:

RegSvr32 C:\Windows\SysWOW64\ieframe.dll

It should register Internet Explorer frame dll, launch Jingle Palette once done.