Error sometimes on startup

DJSnoopy · Post by **DJSnoopy** » Wed May 31, 2023 9:30 am

31.05.2023 09:28:25 : An error has occurred.
Visit https://jinglepalettereloaded.com/support, open a new thread in Help requests area, and explain how you got this error, with the following information:

Version: 5.3.1
Function: frmSett.btOK_Click
Error Number: 13
Error Description: Type mismatch
Last known line number: 120

Operating System: Windows 10 Enterprise Version 6.3 Build 19045

If you need additional debug infos, just ping me

Post by **Couin** » Wed May 31, 2023 2:47 pm

Hi,

This is strange, as well as it happens on startup and not closing the Settings panel. The closing button (Function: frmSett.btOK_Click) is not called on startup, only on software exit, if the Settings panel is opened.

This line (120) is related with VU-meters peak delay (in ms) value.
I noticed a small error (if entered value is over 1000, the value is brought back to 1000 instead of limitation to 5000, this will be fixed in the next version) but this should not create an error report, just a limitation of value. In code, it is actually (with the wrong limitation to 1000) like that:

Code: Select all

if value > 1000 then value = 1000

Mismatch error means that the code is trying to compare a value that is not only numbers (like if you entered alphanumerci value, what that should not possible in this program).
It's like we trying to compare two different things, like if you ask the number of pages of a book and we answer you the title of the book.

I can't reproduce the bug, but I added some function to prevent wrong values before comparation.

I rebuilt an exe for testing and placed here . Can you:
- Rename jingle_palette.exe to another filename, in the installation folder
- Paste the downloaded exe into the installation folder
- Try to reproduce the problem

Thanks

DJSnoopy · Post by **DJSnoopy** » Thu Jun 01, 2023 1:39 pm

Changed the binaries and let´s see.
Until now, no new error message.
But i think this only happens if i add or remove an audio device.
Will test it later today this way

Post by **Couin** » Thu Jun 01, 2023 3:38 pm

Hmm, the error should not been related with adding/removing audio device.
Keep me informed, but for this specific error, I do'nt see what I could do more, it should not happen, and shound not happen anymore

DJSnoopy · Post by **DJSnoopy** » Mon Jun 05, 2023 11:04 am

Today i started JP again and got following three error messages -> See attachments.
After the third error message the application started, butall audio settings are gone.

: First error message; startup.png (46.75 KiB) Viewed 278 times

: Second error message; startup2.png (59.29 KiB) Viewed 278 times

: Third error message; startup3.png (61.77 KiB) Viewed 278 times

Post by **Couin** » Mon Jun 05, 2023 1:36 pm

Hi,
This is a different problem here. It looks that your soundcard is busy (with another audio software for example) or removed and could not be initialized.

Did not you got also this errror? :

Couldn't initialize Digital Output for the first device.
Something's really wrong, check your system.
Now running without sound.

Can you post here your Error.log and jp.ini files (zipped) ?
Even if I try to make a fix to not get the error at line 58, but it won't resolve the problem of busy/removed soundcard.